Contact Us

For General Enquiries:

Shire Pharmaceuticals Limited
Hampshire International Business Park
Chineham, Basingstoke
Hampshire RG24 8EP

Tel: +44 (0)1256 894000
Fax: +44 (0)1256 894708

Baxalta UK
20 Kingston Road
Staines-upon-Thames TW18 4LG

Tel: +44 (0) 20 3655 2400
Fax: +44 (0) 20 3655 2401


For Medical Information or to Report Suspected Side Effects:

Shire Pharmaceuticals Limited:

  • BUCCOLAM® (midazolam oromucosal solution) SPC PIL
  • CINRYZE® (C1 esterase inhibitor [human]) SPC PIL
  • DIAMORPHINE HYDROCHLORIDE BP® (diamorphine hydrochloride) SPC PIL
  • ELAPRASE® (idursulfase) SPC PIL
  • ELVANSE® (lisdexamfetamine dimesylate) SPC PIL
  • EQUASYM XL® (methylphenidate hydrochloride) SPC PIL
  • FIRAZYR® (icatibant) SPC PIL
  • FOSRENOL® (lanthanum carbonate) SPC PIL
  • MEZAVANT® (mesalamine) SPC PIL
  • PLENADREN® (hydrocortisone modified-release tablets) SPC PIL
  • REMINYL® (galantamine hydrobromide) SPC PIL
  • REPLAGAL® (agalsidase alfa) SPC PIL
  • RESOLOR® (prucalopride succinate) SPC PIL
  • VPRIV® (velaglucerase alfa for injection) SPC PIL 
  • XAGRID® (anagrelide hydrochloride) SPC PIL

Medical Information:
Tel: +44 (0)800 055 6614

To Report Suspected Side Effects:
Tel: +44(0)1256 894000
Fax: +44(0)1256 894715Email:

Customer Service:
Sales/Product Enquiries Customer Support Line:
Tel: +44(0)1256 894107

For invoices and payment advice:
Tel: +44(0)1256 894000

For Baxalta related products:

Medical Information:
Tel: +44 (0) 1635 798777

To Report Suspected Side Effects:
Tel: +44 (0) 20 3655 2430
Reporting forms and information:

Customer Service:
For placing orders, service issues or returns and collections on Baxalta products please contact:
Tel: +44 (0) 800 358 0952
Fax: +44 (0) 20 3655 2602

For invoice queries or payment advice please contact:
Tel: +44 (0) 20 3655 2424

Adverse events (suspected side effects) should be reported. Healthcare professionals are asked to report any suspected adverse events via the Yellow Card Scheme. Reporting forms and information can be found at

For Shire Investor and Media Enquiries:

Please visit Shire’s global website at

For Baxalta Media Enquiries:

Tel: +44 (0) 20 3655 2527


The European Federation of Pharmaceutical Industries and Associations (EFPIA) represents the pharmaceutical industry operating in Europe. EFPIA believes that interactions between the pharmaceutical industry and healthcare professionals have a profound and positive influence on the quality of patient treatment and the value of future research.

Shire supports the principles of transparency put forth by EFPIA, is reporting based on local disclosure codes, and is committed to ensure that we meet the high standards of integrity that patients, governments and other stakeholders expect.

Below is a link to Shire’s EFPIA disclosure reports: